Frequently Asked Questions

All our trips include accommodation, transport within the country, selected excursions, and a local guide. International flights are not included unless stated otherwise.

Absolutely. We have local teams on the ground in every destination. We only operate in safe regions and our guides are available 24/7 during your trip. We also provide comprehensive safety briefings before departure.

Yes! All our routes serve as a base template. We work with you to add, remove, or adjust stops, accommodation levels, and activities to fit your preferences and budget.

We provide full guidance on the visa and vaccination requirements for your specific destination. Some countries require a Yellow Fever certificate, and we will let you know well in advance.

Our standard group sizes range from 6 to 16 travelers. For private groups (lustrum, friends, family), we accommodate any group size from 6 upwards.

We offer flexible cancellation up to 60 days before departure for a full refund. Between 30-60 days, a 50% refund applies. Within 30 days, we offer trip credits for future travel.

Yes. Sustainability is at the core of everything we do. We partner with community-owned lodges, offset carbon emissions, and donate a percentage of every booking to local conservation projects.